Courtly Manners: Rewarding Referrals Can Go Haywire
There's a lawyer we'll call Daniel who referred his colleague Ken to a client who had landed a $200,000 contract. A short time later, Daniel received an envelope from Ken containing a $200 check with "Thanks!" scrawled across it. "I was shocked. I didn't expect any compensation," says Daniel. "Yet this made me feel that's what he deemed the referral to be worth, which didn't sit well, either."
Lawyers, are you properly showing gratitude to your referral sources? Here's how to give proper thank you's to referrals.
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