Training
Rockwood Communications Counsel provides seminars, workshops and individual coaching in media relations, crisis public relations, business etiquette and customer service.
NEW Business Decorum Training Series!
New Training Series with three seminars: Career Builder Workshop, Business Decorum Plus, and Business Social GPS. Early Bird Discount available! Click here to VIEW DETAILS or REGISTER.
ABOUT THE SPEAKER: Crystal Rockwood is an authorized trainer with the Emily Post Institute, America’s foremost authority on decorum, manners, and civility in the workplace.
Business Etiquette
“Forget the Fork: Your Manners Reveal if You’re the Right Person for the Client” Organizations and Human Resource professionals can select from these topics for a custom-tailored seminar; individual coaching is also available:
Business, Social Communications and Dining Etiquette Training
- Client Entertaining
- Dining Etiquette
- Tech-Etiquette (Cell phones, blackberries, teleconferences, emails)
- New Hires
- Meetings
- Handling Awkward Situations
- Business Socializing and Travel
- Introductions
- Image Maintenance and Enhancement
- Workplace Etiquette
- Customer Service Audits and Training
Public Relations
- Media Relations: What to Do When a Reporter Calls; News Hooks, Rules of Attribution; How to Prepare, Deliver and Stay on Message, etc.
- Crisis Communications Preparation: How to Pilot in a PR Storm
- Best PR Practices: How to Establish, Maintain and Repair Relationships with Reporters, Editors and Photojournalists
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Marketing
- Marketing Non-Profits & Churches
- How to Select and Manage Advertising, PR and Marketing Agencies
- Building Community Connections: How to Plant Civic Roots
Fees
For pricing information, please call 563-799-5565 or email: (JavaScript must be enabled to view this email address)