What differentiates excellent service from forgettable service? No one is perfect; it's how the imperfections are handled that determines whether customer service is poor, average, good or excellent
From time to time, we list those that make Crystal's Cuts for giving exemplary service. Using restaurants as a general guide, our ratings don't take into account food or product unless noted otherwise. This is primarily about the service, the business etiquette that distinguishes them from other vendors.
Comfort Food at Arnolds in LB
Exceptionally Great Service
Crystal's Cuts Blog
HEADLINE: Roma Cucina Sunset Beach, CA
DATE: Mon, August 17, 2009
CRYSTAL'S CUTS RATING:
There seems to be a dirty little secret to this popular dining spot that folks are outing--if you don't meet their "beauty" standards you get either treated like dirt or asked to leave. Seriously folks. Word is that three lovely ladies went to dinner and ordered an appetizer, drinks plus FOUR entrees , one to go for a husband. Less than 3 minutes after the check arrived, they were asked to leave even though they had been there about an hour. Funny thing is, there were two other tables nearby with glammed up gals and they were DONE eating and drinking and had been sitting there longer but they were not asked to leave. Isolated incidence? I don't think so. Checked it out with arguably a gorgeous blonde and she told me her and her female friends got very icy service when they came in one night from an exercise class and she related another story of a group of friends who were shunned and gave rude crummy service but other patrons who were perhaps more endowed got lavished with great service. Something stinks more than the garlic at Roma Cucina...
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