Rating Key

What differentiates excellent service from forgettable service? No one is perfect; it's how the imperfections are handled that determines whether customer service is poor, average, good or excellent

From time to time, we list those that make Crystal's Cuts for giving exemplary service. Using restaurants as a general guide, our ratings don't take into account food or product unless noted otherwise. This is primarily about the service, the business etiquette that distinguishes them from other vendors.

Comfort Food at Arnolds in LB

Exceptionally Great Service

Good Service

Average Service

Poor Service

Subzero Service

No Rating

CLICK HERE for a more detailed
description of each rating >>

Crystal's Cuts Blog

Dining & Hotels

Mon, October 05, 2009: Kimera Restaurant and Lounge Irvine
CRYSTAL'S CUTS RATING:
From the moment you walk in, an easy greeting in a cool coloful place where though the staff wears black, they don't carry that "we are so tragically hip" snobby… Read More >

(21) Comments

Sat, September 05, 2009: Cheese Cake Factory in HB
CRYSTAL'S CUTS RATING:
A gift card takes us there and wow--service was flawless. The waiter was so good, I swear the food tasted all the better for it. Drinks coming without being asked,… Read More >

(10) Comments

Wed, August 19, 2009: Club House So Coast Plaza Costa Mesa
CRYSTAL'S CUTS RATING:
If only they could be consistent, it would be easier to rate this place and I would like it to be higher but they really hover between poor to average.… Read More >

(15) Comments

Mon, August 17, 2009: Roma Cucina Sunset Beach, CA
CRYSTAL'S CUTS RATING:
There seems to be a dirty little secret to this popular dining spot that folks are outing--if you don't meet their "beauty" standards you get either treated like dirt or… Read More >

(5) Comments

Fri, August 14, 2009: Renee’s Place
CRYSTAL'S CUTS RATING:
Still one of the best Chinese restaurants in Albany. Always gracious service, beautiful decor and peaceful pace. Incredible Marco Polo prawns and perfectly prepared pot stickers. Consistently great in service… Read More >

(0) Comments

Tue, July 07, 2009: Milano, Italy “Stop” Pizzeria, Birreria, Griglieria, Focacceria, Caffeteria
CRYSTAL'S CUTS RATING:
Greeted with a warm friendly welcome. Picnic decor is informal but Frette-like tablecloths so it's real cozy. Probably the biggest pizzas I've seen in all of Italy, with two on… Read More >

(28) Comments

Sat, May 09, 2009: Mill Creek Manor Tea Room
CRYSTAL'S CUTS RATING:
Friendly, casual service in a tea room setting with servings big enough for hungry guys to be satisfied. Home cooking at its best served with sincere smiles. Awesome scones. Pat… Read More >

(2) Comments

Tue, April 28, 2009: Ristorante Torino
CRYSTAL'S CUTS RATING:
Via a. nota 7
Torino, Italy

Seamless, quiet and “subito” (immediate) service. Top service and food in classic setting.
Read More >

(1) Comments

Tue, April 28, 2009: Moretto Albergo Ristorante
CRYSTAL'S CUTS RATING:
Piazza Colombo, 1
Monterosso, Italy

Dependable adequate service; excellent breakfast buffet perfect fuel for the Cinque Terre hike.
Read More >