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What differentiates excellent service from forgettable service? No one is perfect; it's how the imperfections are handled that determines whether customer service is poor, average, good or excellent
From time to time, we list those that make Crystal's Cuts for giving exemplary service. Using restaurants as a general guide, our ratings don't take into account food or product unless noted otherwise. This is primarily about the service, the business etiquette that distinguishes them from other vendors.
Comfort Food at Arnolds in LB
Exceptionally Great Service
Good Service
Average Service
Poor Service
Subzero Service
No Rating
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Wed, March 24, 2010: Comfort food at Arnolds in LB
CRYSTAL'S CUTS RATING:
Someone asked recently about where they could find comfort food fast in Long Beach. When you're starving and don't care for fussy service, check out the buffet at Arnold's on… Read More >
(0) Comments
Thu, November 12, 2009: Chicken soup and then some
CRYSTAL'S CUTS RATING:
Colds gone bad to-Bronchitis have a way of making one an expert at chicken soups. There's those piled with tortilla chips on top with cheese, the confetti noodles in Liptons… Read More >
(41) Comments
Thu, November 05, 2009: Pacific Coast Copper repipe-to pipe about
CRYSTAL'S CUTS RATING:
Who wants to spend $$ and a chunk of it in this economy if you don't have to? But when your water pressure is down to a trickle and it… Read More >
(10) Comments
Mon, October 05, 2009: Kimera Restaurant and Lounge Irvine
CRYSTAL'S CUTS RATING:
From the moment you walk in, an easy greeting in a cool coloful place where though the staff wears black, they don't carry that "we are so tragically hip" snobby… Read More >
(21) Comments
Thu, October 01, 2009: Devynn’s Garden: small budget big color splash
CRYSTAL'S CUTS RATING:
Ever gone to a florist and nothing strikes your eye in the pre-made arrangements which look hospital-like ghoulish and expensive to boot. Then you ask if there is anything else… Read More >
(31) Comments
Fri, September 11, 2009: Long Beach’s 9/11 Memorial Ceremony
CRYSTAL'S CUTS RATING:
LB Press Telegram story says event starts promptly at 9. It did. It also ended barely 7 minutes later. You would think an occassion of this magnitude would deserve at… Read More >
(9) Comments
Wed, September 09, 2009: Calling the President a liar
CRYSTAL'S CUTS RATING:
Right there in the middle of a nationally televised speech, Joe Wilson errupts and yelling loudly, calling the President a liar. So not good. So way bad. So such a… Read More >
(32) Comments
Sat, September 05, 2009: Cheese Cake Factory in HB
CRYSTAL'S CUTS RATING:
A gift card takes us there and wow--service was flawless. The waiter was so good, I swear the food tasted all the better for it. Drinks coming without being asked,… Read More >
(10) Comments
Wed, August 19, 2009: Club House So Coast Plaza Costa Mesa
CRYSTAL'S CUTS RATING:
If only they could be consistent, it would be easier to rate this place and I would like it to be higher but they really hover between poor to average.… Read More >
(15) Comments
Mon, August 17, 2009: Roma Cucina Sunset Beach, CA
CRYSTAL'S CUTS RATING:
There seems to be a dirty little secret to this popular dining spot that folks are outing--if you don't meet their "beauty" standards you get either treated like dirt or… Read More >
(5) Comments